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  • Concierge Service

CIMB Niaga Concierge Service is a facility whereby CIMB Niaga World MasterCard and Visa Infinite cardholders can utilize the services provided by Intl.SOS and which costs will be charged on your CIMB Niaga World MasterCard / CIMB Niaga Visa Infinite. The ranges of services include:

Travel Assistance :
- Pre-departure Information
- Immigration Referral
- Loss of Luggage
- Loss of Passport
- Weather & Foreign Exchange Information
- Emergency Message Delivery
- Language Translator Service
- Hotel Accomodation

Concierge Program:
- Car and Limo Reservation
- Important Shows & Events Assistance
- Restaurants Referral and Reservation
- Flower & Gift Delivery Services
- Golf Course Referral and Reservation
- Bantuan Biro Jasa
- Courier Service
- Airport Handling at Soekarno Hatta International Airport

For more info, Call CIMB Niaga Priority Service (021) 5005 88

1. Travel Assistance and Concierge Program Facility ("Facility") is provided by third party vendor appointed by PT. Bank CIMB Niaga Tbk ("Bank")

2. This facllity is only valid for cardholder of CIMB Niaga World MasterCard and CIMB Niaga Visa Infinite Card

3. Only main cardholders that is eligible to request for usage of this facility.

4. At the time main cardholder wants to make use of this facility or make inquiry of this facility, cardholder needs to call CIMB Niaga Priority Service at (021) 5005 88 and need to pass the verification process and the cards need to be in active condition.

5. Bank only provides the access for cardholders to utilize this facility, however, all the costs incurred as the result of the use of this facility will be under cardholder's liability. All the cost will be charged to cardholder's credit card (CIMB Niaga World MasterCard or CIMB Niaga Visa Infinite)
Contact Us
Phone Banking 14041
For All Cards
Priority Service 021 5005 88
For World Mastercard
and Visa Infinite
Email 14041@cimbniaga.co.id
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